Benchmarking infrastructure enterprises

نویسنده

  • Denis Lawrence
چکیده

The development of international performance measures offers a way of indirectly introducing competitive pressures to infrastructure industries by comparing actual performance to international benchmarks. Efficiency measures for infrastructure services can be used by enterprise managers, government, regulators and business users to identify areas where there is potential to improve performance. They are an ideal tool for promoting so-called ‘yardstick competition’. By providing a means of comparing performance between similar infrastructure enterprises in different regions, states, or in different countries, efficiency measurement can promote attainment of best practice.

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تاریخ انتشار 2002